Discover how Tecafe Technologies Tecafe Technologies partnered with various enterprises and startups globally to deliver exceptional digital solutions and innovative products that revolutionized their industries.
Challenge: CIMB faced the challenge of managing long queues in their Malaysian market branches efficiently, requiring a system that could streamline the process and improve customer satisfaction.
Our Solution: We developed an Adobe Experience Manager (AEM)-based queue management system, incorporating advanced data ingestion from CSV files into AEM. This approach enabled real-time queue management and improved service delivery.
Business Impact: The implementation of this system significantly reduced waiting times for customers, leading to enhanced customer satisfaction and loyalty. Additionally, it allowed CIMB to optimize staff allocation, improving overall operational efficiency.
Challenge: Caltex aimed to differentiate their B2B and B2C branding and digital experience, requiring a platform that could support diverse market needs while maintaining brand consistency.
Our Solution: We executed a comprehensive redesign for the B2B markets, aligning them with distinct branding from B2C. This involved creating new functional components, implementing a dynamic HTML form framework for B2B/ITC, and migrating to AEM 6.4.2, followed by an upgrade to 6.5.4 for enhanced performance and integration with loyalty and lead generation systems.
Business Impact: The project led to a revitalized digital presence for Caltex's B2B sector, improved lead generation through integrated forms, and enhanced customer loyalty. The scalable solutions provided a foundation for future growth and market expansion.
Challenge: Zespri needed to migrate 32 websites from Contentful to AEMasCS to streamline their content management process and improve the user experience across their digital platforms.
Our Solution: Our team successfully migrated the websites to AEMasCS and reorganized the Google Analytics implementation, making it more dynamic and manageable. This strategic move facilitated better content management and analytics tracking.
Business Impact: The migration improved Zespri's digital agility and user engagement, leading to an increase in website traffic and enhanced content delivery. The streamlined analytics also provided better insights into user behavior, aiding in targeted marketing efforts.
Business Impact: The implementation of this system significantly reduced waiting times for customers, leading to enhanced customer satisfaction and loyalty. Additionally, it allowed CIMB to optimize staff allocation, improving overall operational efficiency.
Challenge: CPF needed to modernize its digital services to enhance user experience, streamline service delivery, and integrate with Singapore's national identity service, Singpass, for Single Sign-On (SSO) capabilities.
Our Solution: We implemented AEM sites and forms, creating a modernized platform with integrated microservices for dynamic data access. The SSO integration with Singpass enabled seamless and secure user authentication.
Business Impact: CPF's digital service delivery was significantly enhanced, providing a user-friendly and efficient platform. Singpass integration improved security and convenience, leading to higher user satisfaction and engagement.
Challenge: MediaCorp aimed to enhance their video streaming platform, Toggle, by providing a more engaging and interactive user experience.
Our Solution: We utilized AEM to develop a robust video streaming platform with advanced content management capabilities. The project included custom components for dynamic video content delivery and user interaction.
Business Impact: The revamped platform offered a superior user experience, leading to increased viewership and user engagement. The scalable solution ensured long-term sustainability and growth for MediaCorp’s digital offerings.
Challenge: Intentx required a custom implementation of their platform to address specific business needs and improve overall performance and scalability.
Our Solution: We developed and enhanced the Intentx platform with tailored functionalities and optimizations, ensuring it met the client's unique requirements. This involved extensive customization and integration with third-party services.
Business Impact: The tailored solution significantly boosted platform performance, scalability, and user satisfaction. The enhancements facilitated better business operations and supported Intentx’s growth objectives.
